Dood111 Privacy Policy

1. Information Collection

1.1 Types of Information We Collect

When you register at dood111 and use our services, we collect various types of personal information. This information is necessary to provide our services, fulfill legal obligations, and keep your account secure. We only collect information that is essential for service delivery.

1.2 Methods of Information Collection

We collect your information in several ways:

• Direct Collection: When you complete registration forms, update account settings, or submit documents.
• Automatic Collection: Through cookies and tracking technologies when you use our website or app.
• From Third Parties: From payment processors, identity verification services, and fraud prevention systems.
• Public Sources: From government records or databases when required to fulfill legal obligations.

2. Use of Information

2.1 Why We Use Your Information

We use your personal information for the following purposes:

3. Information Sharing and Disclosure

3.1 Who We Share Information With

We respect your privacy and do not sell your personal information. However, we share information with trusted third parties in certain circumstances:

• Service Providers: Payment processors, hosting providers, customer service tools, and technology partners who help us operate our services. All these providers are bound by strict confidentiality agreements.
• Verification Services: Identity verification agencies to ensure KYC and AML compliance.
• Regulatory Authority: Licensing bodies, tax authorities, and law enforcement agencies when legally required.
• Analytics and Marketing: Share anonymized data for site usage analysis and targeted advertising.
• Legal Process: In response to court orders, subpoenas, or other legal requirements.
• Business Transactions: With potential buyers or successors in the event of a merger, acquisition, or asset sale.

3.2 International Data Transfer

Your information may be stored and processed in various countries where our service providers and data centers are located. When we transfer your data to another country, we ensure appropriate safeguards are in place, such as standard contractual clauses or Privacy Shield certification.

4. Data Security

4.1 Security Measures

We use industry-leading security technologies and practices to keep your personal information safe:

• 256-bit SSL Encryption: All data transmissions are fully encrypted.
• Secure Data Centers: Our servers are hosted in ISO 27001 certified data centers with 24/7 security.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems prevent unauthorized access.
• Regular Penetration Testing: Independent security experts regularly test our systems to identify vulnerabilities.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Access Control: Strict access policies ensure only authorized personnel can view your data.
• Regular Backups: Automated and encrypted backups to prevent data loss.
• Staff Training: All staff receive regular training in data security and privacy.

4.2 In Case of Data Breach

If a data breach occurs that poses a risk to your rights and freedoms, we will notify the relevant regulatory authority within 72 hours and inform you immediately. Our data breach response plan ensures we respond to any security incident quickly and effectively.

5. Your Rights

You have the following rights regarding your personal information:

5.1 How to Exercise Your Rights

If you wish to exercise these rights, you can contact us through the following methods:

• Access and update some information directly through your account settings.
• Email us: privacy@dood111.bet
• Contact our customer support team via live chat.
• Send a written request to our registered office address.

We will verify your request and respond within one month. For complex requests, this period may be extended by a further two months, but we will notify you promptly.

6. Data Retention

6.1 How Long We Keep Information

We retain your personal information only for as long as necessary for the purposes for which it was collected, or as legally required. Retention periods depend on the type and purpose of the data:

• Active Accounts: As long as your account remains active.
• Inactive Accounts: Up to 3 years after last activity, unless legal obligations require longer retention.
• Transaction Records: 5-7 years in accordance with legal and regulatory requirements.
• Marketing Data: Unless you object, but you may opt out at any time.
• Cookies and Tracking Data: Typically 12 months, but may vary depending on cookie type.

6.2 Data Deletion

Once the retention period expires or when we no longer need your data, we securely delete or anonymize it so you can no longer be identified. Some data may be archived in backup systems, but these remain inaccessible and are permanently deleted later.

7. Children's Privacy

Dood111 is strictly not for persons under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a minor, we will take immediate steps to delete that data.

Parents and guardians should monitor their children's online activities and ensure they are not accessing age-inappropriate websites. If you believe we have inadvertently collected information from a child, please contact us: privacy@dood111.bet

8. Third-Party Links

Our website and app may contain links to third-party websites or services. This Privacy Policy applies only to dood111. When you click on third-party links, you navigate to their site and become subject to their privacy policy.

We are not responsible for the content, privacy practices, or data protection standards of third-party websites. We strongly recommend reading their privacy policies before using any third-party sites or services.

9. Policy Changes

We may update this Privacy Policy from time to time to reflect legal, regulatory, or business changes. When significant changes are made, we will notify you via email, site notification, or your account dashboard.

If you continue to use our services after the updated policy becomes effective, it means you have accepted the changes. If you do not agree with the changes, you have the right to close your account. We recommend that you check this page regularly to stay informed about updates.

Last Updated: January 1, 2026

10. Complaints and Dispute Resolution

If you have any concerns or complaints about our privacy practices, we ask that you contact us first. We will investigate your issue and work to resolve it promptly.

10.1 Complaint Process

1. Contact our Data Protection Officer: privacy@dood111.bet
2. We will acknowledge your complaint within 5 working days.
3. We will conduct a thorough investigation and respond within 30 days.
4. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

10.2 Regulatory Complaints

You have the right to lodge a complaint with a data protection supervisory authority, especially if you believe we have violated applicable data protection law. However, we encourage you to try resolving the issue directly with us first.